Prospera MundiExisting clients
For existing clients
In one place, what is most often needed during the engagement: who to contact and what we need from you.
Who to contact
Routine questions
Your contact person, or [email protected]. We normally reply within one working day.
Urgent
The phone is fastest:
+385 1 555 6450
+385 91 369 3363
Send a WhatsApp message
Office hours
Monday – Friday
07:00 – 15:00 CET
Meetings outside those hours by arrangement — in person or online.
What we need from you
This is our side of the arrangement and yours — the same one set out in How we work:
- Documents at the agreed rhythm, through the channel agreed during onboarding. If you are not sure which channel is yours, ask your contact person rather than sending twice.
- Changes in good time. A new employee, a termination, a new activity, a new bank account, VAT registration — these change your obligations and deadlines.
- Tell us when something is stuck. Anything we know about in time can be dealt with.
Need more than the engagement covers?
New employees, VAT registration, a change of legal form, group reporting or administrative support — scope changes by agreement, not quietly.
Get in touch